| Postal mail address: | X-Ways AG PO box 62 02 08 50695 Cologne Germany |
Registered address: |
X-Ways AG Carl-Diem-Str. 32 32257 Bünde Germany |
| Not meant for courier services, please ask if you wish to use those. | |||
| General and technical inquiries: |
mail@x-ways.com Please check user program help or user manual first. |
Training
inquiries: |
training@x-ways.com |
| Quote/price requests, orders: |
• for new
licenses • for upgrades/renewals Immediate availability. |
Sales inquiries: | sales@x-ways.com |
|
This is where to send a purchase order if you have a quote from us (i.e. X-Ways) and where you can ask if you have special requirements not covered by our web site. |
|||
FAQ:
Can we get a quote? Yes, gladly, at any time, usually within 1 minute, please see the links
above.
FAQ:
Do you sell to resellers? Yes, quite often. To order licenses for
resale, please enter
separate billing and licensee contacts in the online order form. Sorry,
we do not offer reseller discounts.
FAQ: Do you recommend buying through a reseller? Only if if you
absolutely have to
buy from a local source or
require
special terms or extra work. Otherwise not, because of higher prices for
you and the increased risk
(wrong product
ordered by reseller,
wrong license type ordered, network dongle preference not specified,
wrong delivery address specified, wrong delivery option selected, order
duplication, unnecessary delay and
unnecessary communication back and forth, ...). If you pay your
reseller, but the
reseller does not pay us,
then it will become your
problem because we will consider your license invalid. And please
note that whoever
selects a reseller will have to pay for the reseller's margin.
FAQ: What is your return policy? All orders
are final. We do not accept returns usually
if the wrong
product variant is ordered.
About the company • Licensing terminology • License agreement • Resellers • Jobs
OpenPGP/GnuPG public certificate
(if you wish to send us encrypted files or confidential
information, not for ordinary e-mail message)
| Phone number: |
+49 221-449 079 80 No hotline, no sales-related questions. Please send e-mail. |
Fax: |
+49 3212-123 2029 or alternatively +49 3212-104 8380 |
If you have questions about the status of
an existing order or
payment or quote
placed with / received from cleverbridge, please contact
cleverbridge.
You may also send us a message using the following form:
